Privacy Policy
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or make a purchase.
1. Information We Collect
Personal Information:
When you create an account, place an order, or communicate with us, we collect personal data such as your name, email address, shipping address, payment details, and phone number.
Non-Personal Information:
We also collect non-personal data, including browsing history, device information, and IP addresses, for analytics purposes to enhance our services and improve your user experience.
2. How We Use Your Information
- Order Fulfillment: To process and fulfill your orders, including sending order confirmations, shipping updates, and receipts.
- Customer Service: To address inquiries, resolve product issues, and provide support.
- Marketing: With your consent, we may send you promotional emails about new arrivals, sales, and exclusive offers. You can opt out anytime by clicking the "unsubscribe" link in the email.
- Security: To safeguard against fraud and ensure secure online transactions.
3. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and providing customer support.
4. How We Protect Your Information
We implement advanced security measures to protect your personal data:
- Sensitive information, such as payment details, is encrypted using secure technology (SSL/TLS).
- Secure servers are used to prevent unauthorized access, alteration, or destruction of your data.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in operating our website, processing payments, and fulfilling orders. These providers are contractually bound to keep your information confidential and secure.
We may also disclose information if required by law or in response to legal requests from government authorities.
6. Cookies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve website functionality. Cookies help us remember preferences like language and shopping cart contents. You can manage cookie settings in your browser, but disabling cookies may affect certain website features.
7. Your Rights and Choices
- Access and Update: You can access, update, or correct your personal information through your account or by contacting us.
- Data Deletion: You may request the deletion of your personal data, subject to legal or operational exceptions.
- Opt-Out of Marketing: Unsubscribe from marketing emails anytime by clicking the "unsubscribe" link in any promotional message.
8. CCPA Rights (California Residents)
If you are a California resident, you have the right to:
- Request Access: Obtain a copy of the personal information collected about you in the last 12 months.
- Request Deletion: Request the deletion of your personal information, subject to legal exceptions.
- Opt-Out of Sale: If applicable, opt out of the sale of your personal information.
To exercise your rights, contact us at [email protected].
9. Data Transfers
As an international business, we may transfer, store, and process your information in countries outside your own. By using our services, you consent to such transfers in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, with the revised policy effective as of the indicated date. We encourage you to review this page periodically to stay informed about how we protect your data.
11. Contact Us
If you have questions or concerns about this Privacy Policy or the handling of your personal information, please reach out to us at [email protected].