Effortless and Reliable Shipping—Delivered to Your Doorstep
Order Processing
We are committed to processing your orders promptly. Once your order is placed, processing begins immediately and is typically completed within 1–2 business days. During peak periods, processing times may be slightly extended, but we will keep you updated via email notifications.
Shipping Information
Once your order has been processed, it will be shipped, and you will receive an email with a tracking number. This allows you to monitor your order’s journey from dispatch to delivery.
Shipping Locations
We proudly offer free shipping to the United States and most international locations. If you’re unsure whether we ship to your country, please contact our customer service team for assistance.
Delivery Issues
- Missing or Damaged Items: If your order arrives with missing or damaged items, please contact our support team immediately. We will arrange for a replacement or provide a full refund.
- Incorrect Shipping Details: Ensure that your shipping address is accurate when placing your order. We are not responsible for delays or lost packages caused by incorrect address information.
Shipping Delays
While we strive to deliver your orders efficiently, delays may occasionally occur due to unforeseen circumstances, such as adverse weather, customs clearance, or carrier disruptions. Unfortunately, we cannot be held liable for such delays, but we will do our best to keep you informed throughout the process.
Returns and Exchanges
For returns or exchanges, please refer to our Return Policy for detailed instructions. All returned items must be unused and in their original packaging to qualify for a refund or exchange.
Contact Us
If you have any questions or concerns regarding the shipping process, feel free to reach out to our customer service team at [email protected]. We’re here to assist you every step of the way.